Voice over IP (VoIP) Industry Solutions and Advantages

Most industries have common needs and problems they need to solve, and Viper VoIP^TM has superior systems and solutions to manage these requirements. We are not satisfied with 60 or 70% satisfaction - we strive for 100% every time!

Viper VoIP^TM is unique in the way we want to solve all your issues and small problems can often result in cumbersome processes and costly expenses. Some issues are relatively quick and easy to solve, while others take a little more effort and stamina. Regardless though, Viper VoIP^TM will solve issues faster and less costly than any other provider - it is "easy" when you follow industry standards and don't charge a per seat license for everything ;-).

Universal VoIP Benefits for Every Industry

• Free interoffice calls and one-dial "impromptu" conference calls
• Built in announcement capabilities; by country/location, company wide, department or group
• Eliminate employee misuse, fraudulent behavior and other abuse of the phone system
• Call screening and whisper (hear who is calling before you decide to answer)
• Fully integrated call center features with industry leading reporting
• Unique features such as cell phone integration, mobile work force and other productivity features

Manufacturing

Today's manufacturing environment are almost always a global operation with facilities or presences in countries all over the world, especially India, Taiwan and China. Viper VoIP^TM can provide stable communications lines and MPLS to any region on the planet through our partnerships with global telecommunications companies.

Not only can Viper deliver higher functionality across continents, but at a significantly lower price and with increased service levels and easier system configuration and management.

Insurance

The insurance industry is always troubled by the fact that they have many regional offices that need to communicate seamlessly. Unlike many of the other VoIP providers today, Viper VoIP^TM has solutions to help small and remote offices communicate with the "mother-ship" without the costs associated with this.

Insurance companies also have call centers they need to maintain, and we have lost track of how many times we hear complaints about the lack of reporting tools and the frustrations with the inability to track call queues or flows. Viper VoIP^TM has superior solutions for these problems and can integrate our tools with virtually every other system available today.

Education

How can you service all faculty, operations, administration and students and provide the necessary communications tools without charging a fortune in licenses? The only way providers can achieve this is by short-changing the solution or deliver sub-par service, and that is exactly what is happening today. Who suffers when this happens? The students, their education and ultimately our nation when our students cannot compete with the education provided in other countries.

Viper VoIP™ is taking active steps to eliminate this problem through making donations to Eduminder, an educational non-profit, and by giving schools and educational institutions the guaranteed lowest prices on telephone systems. We do not simply talk about improvement, we are actively trying to impact global education on an unprecedented scale.

Learn more about our efforts to support and improve education, and how you can apply for our special education discounts guaranteeing the lowest prices on VoIP services!

Hospitality

All businesses in the hospitality industry will achieve tremendous results from our fully integrated call accounting, management and billing features. Our leading solutions can be integrated with most existing hospitality management software packages, so you can keep your existing software and reap the benefits and cost savings of digital telephony.

A special feature is the 911 alerting capability which can alert the front desk as someone is calling 911, giving the front desk the opportunity to respond to critical incidents and assist guests in their time of need - even before an ambulance shows up. Viper VoIP™ also allows for operations and management to improve communications with guests and staff alike. All with their own unique needs, Viper VoIP™ will take care of them all:

• Hotels and Motels
• Resorts and Spas
• Casinos
• Convention and Banquet Centers

Finance, Banks and Mortgage

The Viper VoIP^TM advanced call routing solutions allows financial institutions to route calls providing the highest level of customer service by minimizing wait times. The call reporting will also deliver real-time reports on call flows and company wide usage. Viper VoIP^TM also delivers industry leading call tracking, notification and alarm triggers to eliminate any and all fraudulent usage. The alarms operate in real-time and will notify key personnel immediately.

Health Care

Health care providers and facilities have unique needs that require robust and flexible solutions. Viper VoIP^TM has the experience and know-how to provide the exact solution you need to be efficient, and provide your patients and employees superior tools and communications.

• Integration to electronic medical records (EMR/EHR) systems that allow you automate reminder of appointments
• Unique 100% mobile phone integration
• Easy to setup and maintain advanced call routings

Viper VoIP^TM has both base system technology and unique modules that improve the relationship between  you and your patients. Whether you are a large Hospital, or a private doctor's office, we scale to meet the needs of your patients, while ensuring you maximize your bottom line:

• Patient Routing and Support
• Fully Automated Interactive Systems
• Health Care Provider Management
• Hospitals