Long Term Voice over IP (VoIP) Maintenance and Support Costs
Maintenance and support are always critical for systems to achieve the most stable service levels. With Viper VoIP™ you are 100% future proofed with free updates, free upgrades and free new features. Finally, now you have cost control and can accurately plan for and predict all phone related expenses.
Cost of Maintenance and Support
When considering a telephone systems, you have to consider the ongoing cost of support and maintenance. The 'big guys' make it incredibly difficult to break down the cost of what you are purchasing, and they bank on the fact that you don't have the one or two days it takes to analyze the exact costs associated with their system.
Do the math! When it comes down to it, most support contracts will maintain the system as its intention is, but the cost is a totally different aspect. Do not just consider the cost of support for the three or five years the support contract covers. Think beyond those years and what that will cost you. That is where the 'hidden numbers' lie. What good is a system to you after 5 years if you have to repurchase the entire system because the one you bought is outdated and can't be updated, but must be upgraded (with all the hardware cost and licensing fees associated with that).
Why is Viper VoIPTM a better choice for Maintenance and Support?
You are probably already familiar with the fact that Viper VoIPTM does not have a per-user license fee model. The support and maintenance is based on the number of end-points on your system, but that is where all similarities end. Here's a list of reasons why Viper is best:
Think about it - with the other 'guys' you have to repurchase equipment & licenses at the system end of life. With Viper VoIPTM you are guaranteed never to sit with an outdated system that you cannot use. It can be updated or upgraded any time at zero cost to you.
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